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Field Service at a glance

The platform for transparency in the field
Field Service at a glance
  • Quickly create and manage work orders from anywhere.
  • All important information for the field service available at the push of a button.
  • Optimize scheduling by combining artificial intelligence (AI).
  • Optimize schedules and smart assignment of jobs.

Benefits and potential of Field Service Lightning

Field Service Planning
  • Optimize the scheduling of your field engineers based on defined parameters.

  • Plan the deployment of entire teams and the resources they need.

Sustainable customer satisfaction
  • Create loyalty and increase customer satisfaction by optimizing service processes.

  • Create service reports on the spot and have them signed by customers.

Mobile and independent
  • Use the APP, with which you are always and everywhere fully informed.
  • Via the collaboration tool Chatter, you can quickly and easily consult experts and other employees from the company at any time.
Overview and dashboards
  • Create draft contracts and maintenance schedules for your customers that you can easily customize according to specifications such as frequency, spare parts, and other elements.

  • Track the performance of your field service with comprehensive, meaningful metrics

Benefits and potential of Field Service Lightning

BLINKER als Salesforcepartner

BLINKER als Salesforcepartner

Your benefits with BLINKER as your implementation partner:

  • Qualified consultants from the areas of sales, marketing and service

  • Experienced Salesforce Cloud specialists

  • Inhouse Development

  • Experienced programming teams from all interface areas in-house

  • Central contact persons and on-site sprint teams

  • Agile working methods

We are always delighted to talk about your challenges. Please contact us for a non-binding consultation appointment.

+43 1 / 343 22 72 76